What type of shipping do you use?
We use Standard Shipping. Some of our items may be shipped separately and therefore, may arrive at different times. We can ship 2nd day air and 3 day select for an extra fee but please email us first customersupport@binocularsandscopespro.com. Please go to our Policies Page for more info.

If an item is back-ordered we will let you know as quickly as possible.

What is your return policy?
We want to make your visit to our store positive so we'll do our best to make your return easy and positive too. Please call or e-mail within 10 days of receipt of product as returns must be pre-approved. To get more info, go to our Policies page.

What is your Privacy Policy?
We will not use your information for any other purpose. Please see our Privacy Policy Page for full disclosure.

What is the warranty on your products?
Since many of our products are different, you will need to read the manufacturer's warranty on such products as binoculars and scopes. Many of the products will be replaced in accordance to those warranties. We will do our best to replace your other items in a timely manner. Please call or e-mail first if you have a problem, so we can figure out the best and fastest way to make it right.

You can check warranties by going to the Warranties Page (will be added later)

What is the most important thing about choosing binoculars?
In layman's terms here, but go to our Tips and Fun Info page if you'd like to know in more detail.

Make sure they fit your face, which is called Interpupillary Distance (also called IPD). If you can't bring the two eyepieces together enough to get one viewing circle, you won't enjoy the experience.

For the best light (also called Exit Pupil), you should be able to divide the big number by the little number at least 5 times: i.e. 8x42 (42 divided by 8= 5.25) versus 8x25 (25 divided by 8= 3.125).

If you want to watch fast moving animals such as birds, choose a binocular with a wider field of view (or F.O.V.). 340 or more would be good, 375 or more will make you sing.

Check the coatings on the glass. BAK4 optics are good, fully multi-coated is best.

Weigh the pros and cons. Are you watching slow moving big game, or fast moving, smaller animals? Getting a smaller, lighter binocular may force you to give up some of the above. A binocular that is too light can be hard to keep steady, as would be too heavy of a binocular; too much coffee will do the same thing!

Last, but not least! Spend as much as your budget allows, you can upgrade later.

What is the most important thing about choosing spotting scopes?
Again in layman's terms.

A straight eyepiece is good if you usually use the scope alone, it also makes it easier when viewing from your vehicle's window (with or without a window mount). If you like to share what you are viewing, a 45 degree eyepiece works best as the scope can be set for the shortest person yet comfortably looked through by everyone. It's not as easy with a window mount unless you can turn it sideways.

As with binoculars, glass coatings are important. BAK4 optics are good, fully multi-coated is best.